Macabacus incident

Admin Console

Minor Resolved View vendor source →

Macabacus experienced a minor incident on March 16, 2017, lasting 7h 15m. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2017, 08:19 AM UTC
Resolved
Mar 16, 2017, 03:34 PM UTC
Duration
7h 15m
Detected by Pingoru
Mar 16, 2017, 08:19 AM UTC

Update timeline

  1. investigating Mar 16, 2017, 08:19 AM UTC

    Investigating inability to sign into Admin Console. This appears to be related to an outage reported by our subscription management vendor, Recurly.

  2. identified Mar 16, 2017, 08:37 AM UTC

    This issue has been confirmed to be related to the Recurly outage. Services will be restored when the Recurly outage is resolved.

  3. monitoring Mar 16, 2017, 08:52 AM UTC

    The Recurly outage appears to be resolved, and we continue to monitor until Recurly confirms resolution.

  4. resolved Mar 16, 2017, 03:34 PM UTC

    This incident has been resolved.