Macabacus incident

Website outage

Critical Resolved View vendor source →

Macabacus experienced a critical incident on May 4, 2020 affecting Website and User authentication and 1 more component, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2020, 01:22 PM UTC
Resolved
May 04, 2020, 02:20 PM UTC
Duration
57m
Detected by Pingoru
May 04, 2020, 01:22 PM UTC

Affected components

WebsiteUser authenticationAdmin Console

Update timeline

  1. investigating May 04, 2020, 01:22 PM UTC

    We are currently investigating this issue.

  2. resolved May 04, 2020, 02:20 PM UTC

    This incident has been resolved.

  3. postmortem May 04, 2020, 05:10 PM UTC

    At approximately 9:15 AM EDT this morning, a Macabacus data center experienced a brief Denial of Service attack resulting in approximately 30 minutes of downtime for the website. The attack has been contained, and no services or data were compromised in the attack.