Macabacus incident

Authentication and Admin Console Issues

Major Resolved View vendor source →

Macabacus experienced a major incident on January 30, 2024 affecting User authentication and Admin Console, lasting 2h 40m. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2024, 04:01 PM UTC
Resolved
Jan 30, 2024, 06:41 PM UTC
Duration
2h 40m
Detected by Pingoru
Jan 30, 2024, 04:01 PM UTC

Affected components

User authenticationAdmin Console

Update timeline

  1. investigating Jan 30, 2024, 04:01 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 30, 2024, 04:31 PM UTC

    Users are currently granted limited access to the add-in. Users should now be able to sign in to the add-in to avoid disruption.

  3. resolved Jan 30, 2024, 06:41 PM UTC

    The issue has been resolved. Please reach out to [email protected] if you continue to experience issues.