Macabacus incident

Subscription management outage

Major Resolved View vendor source →

Macabacus experienced a major incident on May 10, 2016, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2016, 01:40 PM UTC
Resolved
May 10, 2016, 02:19 PM UTC
Duration
39m
Detected by Pingoru
May 10, 2016, 01:40 PM UTC

Update timeline

  1. identified May 10, 2016, 01:40 PM UTC

    Our subscription management vendor is experiencing a temporary outage that is affecting user authentication and Admin Console operation for some customers.

  2. resolved May 10, 2016, 02:19 PM UTC

    Issues have been resolved. Contact [email protected] with any questions.