Macabacus incident

Website outage

Minor Resolved View vendor source →

Macabacus experienced a minor incident on July 20, 2017, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2017, 03:25 PM UTC
Resolved
Jul 20, 2017, 03:39 PM UTC
Duration
14m
Detected by Pingoru
Jul 20, 2017, 03:25 PM UTC

Update timeline

  1. investigating Jul 20, 2017, 03:25 PM UTC

    The macabacus.com website is down for reasons that we and our technology providers are currently investigating. This outage may affect user authentication and thus access to Macabacus software.

  2. monitoring Jul 20, 2017, 03:28 PM UTC

    There is no longer an outage at macabacus.com. We are working with our technology partners to determine the root cause and whether to expect further outages.

  3. resolved Jul 20, 2017, 03:39 PM UTC

    This incident was caused by an unexpected failure of a server managed by one of our technology partners. The server has been restored and appears stable. This incident is now resolved.