Macabacus incident

Authentication Server / Admin Console Problems

Major Resolved View vendor source →

Macabacus experienced a major incident on October 24, 2018 affecting Website and User authentication and 1 more component, lasting 2h 23m. The incident has been resolved; the full update timeline is below.

Started
Oct 24, 2018, 10:00 AM UTC
Resolved
Oct 24, 2018, 12:23 PM UTC
Duration
2h 23m
Detected by Pingoru
Oct 24, 2018, 10:00 AM UTC

Affected components

WebsiteUser authenticationAdmin Console

Update timeline

  1. investigating Oct 24, 2018, 10:00 AM UTC

    We are currently investigating an issue affecting user authentication and Admin Console login.

  2. monitoring Oct 24, 2018, 10:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 24, 2018, 10:56 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 24, 2018, 12:23 PM UTC

    This incident has been resolved.