Macabacus incident

Intermittent website outage

Major Resolved View vendor source →

Macabacus experienced a major incident on February 25, 2020 affecting Website and User authentication and 1 more component, lasting 6h 25m. The incident has been resolved; the full update timeline is below.

Started
Feb 25, 2020, 02:33 PM UTC
Resolved
Feb 25, 2020, 08:58 PM UTC
Duration
6h 25m
Detected by Pingoru
Feb 25, 2020, 02:33 PM UTC

Affected components

WebsiteUser authenticationAdmin Console

Update timeline

  1. investigating Feb 25, 2020, 02:33 PM UTC

    We are experiencing intermittent outages affecting our website and user authentication. We are investigating this issue.

  2. investigating Feb 25, 2020, 03:30 PM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 25, 2020, 07:20 PM UTC

    Website performance has improved, but intermittent degradations in performance may occur as we continue to investigate this issue.

  4. investigating Feb 25, 2020, 08:58 PM UTC

    This incident has been resolved.

  5. resolved Feb 25, 2020, 08:58 PM UTC

    This incident has been resolved.