M1 incident

Login issues

Critical Resolved View vendor source →

M1 experienced a critical incident on July 28, 2022 affecting Dashboard, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2022, 05:41 PM UTC
Resolved
Jul 28, 2022, 06:16 PM UTC
Duration
34m
Detected by Pingoru
Jul 28, 2022, 05:41 PM UTC

Affected components

Dashboard

Update timeline

  1. identified Jul 28, 2022, 05:41 PM UTC

    Some clients are experiencing issues logging into M1 due to an issue with a third-party vendor. We’re in contact with our vendor to resolve this as soon as possible. We apologize for the inconvenience.

  2. monitoring Jul 28, 2022, 05:49 PM UTC

    Error rates have returned to normal and we are continuing to monitor the situation.

  3. resolved Jul 28, 2022, 06:16 PM UTC

    This incident has been resolved.