M1 incident

Credit Transactions

Minor Resolved View vendor source →

M1 experienced a minor incident on September 6, 2022 affecting Spend, lasting 21h 9m. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2022, 04:08 PM UTC
Resolved
Sep 07, 2022, 01:17 PM UTC
Duration
21h 9m
Detected by Pingoru
Sep 06, 2022, 04:08 PM UTC

Affected components

Spend

Update timeline

  1. identified Sep 06, 2022, 04:08 PM UTC

    Our team has identified a data sync issue which may cause a gap in the transactions of Owner's Rewards information displayed in some Credit Card accounts and Home Screens. We are working to correct the issue as quickly as possible.

  2. identified Sep 06, 2022, 09:53 PM UTC

    Credit systems are now stable. We may continue to see slight delays in new transaction processing.

  3. resolved Sep 07, 2022, 01:17 PM UTC

    This incident has been resolved.