M1 incident

Service Outage

Major Resolved View vendor source →

M1 experienced a major incident on June 13, 2023 affecting Dashboard and Account Signup and 1 more component, lasting 2h 51m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 07:28 PM UTC
Resolved
Jun 13, 2023, 10:19 PM UTC
Duration
2h 51m
Detected by Pingoru
Jun 13, 2023, 07:28 PM UTC

Affected components

DashboardAccount SignupStatements & Confirms

Update timeline

  1. identified Jun 13, 2023, 07:28 PM UTC

    Due to a widespread AWS service outage, we are currently experiencing partial web and app outages. The afternoon trade window was not impacted, but trade activity is not being reflected. We appreciate your patience while this issue is resolved.

  2. identified Jun 13, 2023, 07:45 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jun 13, 2023, 09:41 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Jun 13, 2023, 10:19 PM UTC

    This incident has been resolved.