M1 incident

Move Money Button Hidden

Minor Resolved View vendor source →

M1 experienced a minor incident on August 22, 2023 affecting ACH Transfers, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2023, 09:27 PM UTC
Resolved
Aug 22, 2023, 09:57 PM UTC
Duration
30m
Detected by Pingoru
Aug 22, 2023, 09:27 PM UTC

Affected components

ACH Transfers

Update timeline

  1. identified Aug 22, 2023, 09:27 PM UTC

    Our team has identified that certain clients cannot initiate transfers using the “Move Money” button. We are working to correct this issue. In the meantime, you can initiate transfers to all M1 accounts from the Invest tab of your account.

  2. resolved Aug 22, 2023, 09:57 PM UTC

    This incident has been resolved.