M1 incident

Temporary sign-up error

Notice Resolved View vendor source →

M1 experienced a notice incident on September 18, 2023 affecting Account Signup, lasting 19h 52m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2023, 07:13 PM UTC
Resolved
Sep 19, 2023, 03:06 PM UTC
Duration
19h 52m
Detected by Pingoru
Sep 18, 2023, 07:13 PM UTC

Affected components

Account Signup

Update timeline

  1. investigating Sep 18, 2023, 07:13 PM UTC

    We’re currently experiencing a temporary issue with new account sign-ups due to an AWS outage. We are monitoring the outage and will update you when it is resolved.

  2. resolved Sep 19, 2023, 03:06 PM UTC

    This incident has been resolved.