M1 incident

Recurring transfers issue

Major Resolved View vendor source →

M1 experienced a major incident on April 9, 2024 affecting ACH Transfers, lasting 18h 19m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2024, 07:23 PM UTC
Resolved
Apr 10, 2024, 01:43 PM UTC
Duration
18h 19m
Detected by Pingoru
Apr 09, 2024, 07:23 PM UTC

Affected components

ACH Transfers

Update timeline

  1. identified Apr 09, 2024, 07:23 PM UTC

    Our team has identified an issue preventing clients from creating or editing recurring transfers on the iOS app. In the meantime, you can still create or edit your recurring transfers from M1.com and on Android devices.

  2. identified Apr 09, 2024, 07:27 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Apr 10, 2024, 01:43 PM UTC

    This incident has been resolved.