M1 experienced a major incident on April 12, 2024 affecting Statements & Confirms, lasting 2d 16h. The incident has been resolved; the full update timeline is below.
Affected components
Statements & Confirms
Update timeline
- identified Apr 12, 2024, 09:00 PM UTC
Our clearing partner, Apex clearing, is currently experiencing an error with their document vendor. You may temporarily not be able to download and view tax documents provided by Apex clearing at this time. Apex is currently working to correct this issue with their vendor.
- resolved Apr 15, 2024, 01:11 PM UTC
This incident has been resolved.