M1 incident

Client Center outage

Minor Resolved View vendor source →

M1 experienced a minor incident on May 29, 2024 affecting Help Center, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2024, 04:03 PM UTC
Resolved
May 29, 2024, 04:44 PM UTC
Duration
41m
Detected by Pingoru
May 29, 2024, 04:03 PM UTC

Affected components

Help Center

Update timeline

  1. identified May 29, 2024, 04:03 PM UTC

    Our support tool Intercom has identified an issue causing slowness and errors within our Client Center and Messenger. They are currently investigating the problem and working on a solution.

  2. resolved May 29, 2024, 04:44 PM UTC

    This incident has been resolved.