M1 incident

Morning trade window impacted

Major Resolved View vendor source →

M1 experienced a major incident on June 11, 2024 affecting Trading, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2024, 01:54 PM UTC
Resolved
Jun 11, 2024, 03:30 PM UTC
Duration
1h 35m
Detected by Pingoru
Jun 11, 2024, 01:54 PM UTC

Affected components

Trading

Update timeline

  1. identified Jun 11, 2024, 01:54 PM UTC

    Some clients were unable to place manual orders for execution during this morning’s trade window. This issue only impacts manual orders. AutoInvest is not impacted. Our team is currently working on a fix and will process orders thereafter. Thank you for your patience.

  2. resolved Jun 11, 2024, 03:30 PM UTC

    This incident has been resolved.