Lyyti experienced a major incident on April 26, 2023 affecting Messaging, lasting 3h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 26, 2023, 07:08 AM UTC
We are currently experiencing issues with sending SMS messages, due to a service outage at a third party service. We are monitoring the situation and will keep you informed.
- monitoring Apr 26, 2023, 09:09 AM UTC
SMS messages are flowing normally from Lyyti at the moment. The third party service (i.e. the SMS operator) is still experiencing some issues, and we will keep monitoring the status until the issue is confirmed to have been fully resolved.
- resolved Apr 26, 2023, 10:09 AM UTC
The third party service is still experiencing issues, but we have determined that they do not affect Lyyti users. On our end, problems with outbound SMS messages were observed mainly this morning between 6:02-7:02 UTC. We are sorry for the inconvenience caused by this outage. This incident has been resolved.