Lyyti incident

Outbound email messages not being sent

Minor Resolved View vendor source →

Lyyti experienced a minor incident on June 28, 2023 affecting Lyyti registration and Messaging, lasting 2h 18m. The incident has been resolved; the full update timeline is below.

Started
Jun 28, 2023, 12:20 PM UTC
Resolved
Jun 28, 2023, 02:39 PM UTC
Duration
2h 18m
Detected by Pingoru
Jun 28, 2023, 12:20 PM UTC

Affected components

Lyyti registrationMessaging

Update timeline

  1. identified Jun 28, 2023, 12:20 PM UTC

    We are currently experiencing an issue with outbound email message from Lyyti not being sent. This issue has started earlier today and affects both transactional and non-transactional email messages. We are investigating the issue in collaboration with the email service provider. We will keep you updated.

  2. identified Jun 28, 2023, 01:21 PM UTC

    Update on this matter: Email messages from Lyyti are being sent normally, but you may experience some delays in delivery. We are continuing work on getting this issues resolved.

  3. resolved Jun 28, 2023, 02:39 PM UTC

    This incident has been resolved and outbound email messages from Lyyti are now being sent normally.