Lyyti incident

Major service outage

Major Resolved View vendor source →

Lyyti experienced a major incident on August 29, 2023 affecting Lyyti Portal and Lyyti registration and 1 more component, lasting 2h 5m. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2023, 06:23 AM UTC
Resolved
Aug 29, 2023, 08:29 AM UTC
Duration
2h 5m
Detected by Pingoru
Aug 29, 2023, 06:23 AM UTC

Affected components

Lyyti PortalLyyti registrationMessagingAPI & IntegrationsLyyti Android applicationLyyti iOS application

Update timeline

  1. investigating Aug 29, 2023, 06:23 AM UTC

    Registration pages are experiencing massive load, performance is decreased, we are working on the solution.

  2. investigating Aug 29, 2023, 06:33 AM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 29, 2023, 06:33 AM UTC

    We are continuing to investigate this issue.

  4. monitoring Aug 29, 2023, 06:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. identified Aug 29, 2023, 07:28 AM UTC

    We are currently experiencing major page load, with the result that Lyyti is unresponsive and not able to serve your requests. We are working hard on resolving the issue, we will keep you updated.

  6. identified Aug 29, 2023, 07:28 AM UTC

    We are continuing to work on a fix for this issue.

  7. monitoring Aug 29, 2023, 08:01 AM UTC

    A fix has been implemented and Lyyti should be working normally as of 7:52 UTC. We are actively monitoring the result and will keep you updated.

  8. resolved Aug 29, 2023, 08:29 AM UTC

    This incident has been resolved.