Lyyti incident

Application down

Critical Resolved View vendor source →

Lyyti experienced a critical incident on January 5, 2024 affecting Lyyti Portal and Lyyti registration and 1 more component, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Jan 05, 2024, 06:09 PM UTC
Resolved
Jan 05, 2024, 06:25 PM UTC
Duration
15m
Detected by Pingoru
Jan 05, 2024, 06:09 PM UTC

Affected components

Lyyti PortalLyyti registrationMessagingAPI & IntegrationsLyyti Android applicationLyyti iOS applicationPulse EVS

Update timeline

  1. investigating Jan 05, 2024, 06:09 PM UTC

    We are currently investigating this issue.

  2. identified Jan 05, 2024, 06:19 PM UTC

    We have identified the root cause for the outage and are a fix is currently being implemented. Thank you for your patience.

  3. resolved Jan 05, 2024, 06:25 PM UTC

    The issue has been resolved and all services are available normally as of 18:21 UTC. We are sorry for the inconvenience.