Lyyti incident

Issues with scanning participants in with Lyyti Mobile App

Minor Resolved View vendor source →

Lyyti experienced a minor incident on January 29, 2025 affecting Lyyti Android application and Lyyti iOS application, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2025, 01:00 PM UTC
Resolved
Jan 29, 2025, 01:56 PM UTC
Duration
55m
Detected by Pingoru
Jan 29, 2025, 01:00 PM UTC

Affected components

Lyyti Android applicationLyyti iOS application

Update timeline

  1. investigating Jan 29, 2025, 01:00 PM UTC

    We are experiencing issues with scanning participants in with Lyyti mobile app. The issue applies to Lyyti users who have been given limited rights to an event (Viewing rights and participant check-in). Usernames that the event organizer has created for scanning people in are not affected.

  2. identified Jan 29, 2025, 01:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 29, 2025, 01:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 29, 2025, 01:56 PM UTC

    This incident has been resolved.