Lyyti incident

Lyyti down

Minor Resolved View vendor source →

Lyyti experienced a minor incident on September 2, 2024 affecting Lyyti Portal and Lyyti registration and 1 more component, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2024, 04:57 PM UTC
Resolved
Sep 02, 2024, 05:08 PM UTC
Duration
11m
Detected by Pingoru
Sep 02, 2024, 04:57 PM UTC

Affected components

Lyyti PortalLyyti registrationMessagingAPI & IntegrationsLyyti SupportLyyti Android applicationLyyti iOS applicationPulse EVSEvent Websites

Update timeline

  1. investigating Sep 02, 2024, 04:57 PM UTC

    Something wrong, we are investigation the issue

  2. identified Sep 02, 2024, 05:03 PM UTC

    Our Cloud provider has issues with running the web server. No data lost, nothing requires to be recovered, we are changing the incident qualification to minor.

  3. identified Sep 02, 2024, 05:03 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Sep 02, 2024, 05:08 PM UTC

    Datacenter job done, Lyyti is now fully accessible.