Lyyti incident

Major service outage

Critical Resolved View vendor source →

Lyyti experienced a critical incident on December 2, 2024 affecting Lyyti Portal and Lyyti registration and 1 more component, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2024, 10:12 AM UTC
Resolved
Dec 02, 2024, 10:26 AM UTC
Duration
13m
Detected by Pingoru
Dec 02, 2024, 10:12 AM UTC

Affected components

Lyyti PortalLyyti registrationMessagingAPI & IntegrationsLyyti Android applicationLyyti iOS applicationPulse EVSEvent Websites

Update timeline

  1. investigating Dec 02, 2024, 10:12 AM UTC

    We are currently experiencing a major outage of Lyyti's web services. We are investigating and will report back.

  2. resolved Dec 02, 2024, 10:26 AM UTC

    The incident was caused by a host that has completely frozen and had to be restarted. The issue has now been resolved. We are sorry for the inconvenience.