Lyyti experienced a major incident on February 5, 2025 affecting Lyyti Portal and Lyyti registration and 1 more component, lasting 3h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 05, 2025, 12:41 PM UTC
We are currently investigating this issue.
- identified Feb 05, 2025, 12:53 PM UTC
The issue has been identified and a fix is being implemented.
- identified Feb 05, 2025, 01:02 PM UTC
We are continuing to work on a fix for this issue.
- identified Feb 05, 2025, 01:35 PM UTC
The issue has been identified and is caused by a major outage at our hosting service provider. The hosting service provider are working on resolving the issue, but it is gonna take some time. We expect our services to be available within two hours. We will update you on the progress at 14:15 UTC.
- identified Feb 05, 2025, 02:15 PM UTC
The hosting service provider is working on resolving the outage and bringing the affected servers back online. The issue is contained, and we expect our services to be available within one to two hours. We will update you again on the progress within 60 minutes.
- identified Feb 05, 2025, 03:18 PM UTC
There has been some progress, but we are still waiting for the hosting service provider to resolve the issue and restore service to all of our affected servers. We are actively monitoring the progress and will post a status update for you again within one hour.
- identified Feb 05, 2025, 04:15 PM UTC
We are still working on getting the last of our servers back online and restoring service. We expect our services to be up and running within the next hour. We will keep you updated and post an update soon.
- resolved Feb 05, 2025, 04:40 PM UTC
Lyyti's services are up and running again as of 16:36 UTC. We are truly sorry for the inconvenience this outage has caused. We will be posting a post-mortem report for this incident later. This incident has been resolved.