Luzmo incident

Issue with Snowflake connector

Minor Resolved View vendor source →

Luzmo experienced a minor incident on October 2, 2026 affecting EU - Luzmo Query Engine 2 and US - Luzmo Query Engine 2, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2026, 02:18 PM UTC
Resolved
Oct 02, 2026, 03:30 PM UTC
Duration
1h 12m
Detected by Pingoru
Oct 02, 2026, 02:18 PM UTC

Affected components

EU - Luzmo Query Engine 2US - Luzmo Query Engine 2

Update timeline

  1. investigating Oct 02, 2026, 02:18 PM UTC

    Our telemetry is indicating an issue with the Snowflake connector leading to a higher error rate for queries & connections to this connector. The team is investigating this issue.

  2. resolved Oct 02, 2026, 03:30 PM UTC

    Service to the Snowflake connector has been fully restored.