LuxSci experienced a notice incident on June 11, 2025 affecting Premium Email Filtering, lasting 3h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Premium Email Filtering
Update timeline
- investigating Jun 11, 2025, 05:47 PM UTC
You may be experiencing intermittent delays in receiving email being filtered by Proofpoint. We are aware of the delays and have a priority, escalated support ticket open with Proofpoint on this issue. We will update this notice as more information becomes available from Proofpoint.
- resolved Jun 11, 2025, 09:04 PM UTC
The delay in delivery emails flowing through Proofpoint has been resolved. It may take a little while for Proofpoint to deliver all the email that was queued during this issue. No emails were lost during this issue.