LuxSci incident

Some user are experiencing delays with email delivery

Minor Resolved View vendor source →

LuxSci experienced a minor incident on July 8, 2025 affecting Hosted Email, lasting 1d 21h. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2025, 08:18 PM UTC
Resolved
Jul 10, 2025, 05:24 PM UTC
Duration
1d 21h
Detected by Pingoru
Jul 08, 2025, 08:18 PM UTC

Affected components

Hosted Email

Update timeline

  1. investigating Jul 08, 2025, 08:18 PM UTC

    A subsection of users may be experiencing intermittent delays receiving inbound email messages. The delay is currently under investigation.

  2. monitoring Jul 10, 2025, 01:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 10, 2025, 05:24 PM UTC

    This incident has been resolved.