LuxSci incident

Proofpoint Email Delivery Delays

Minor Resolved View vendor source →

LuxSci experienced a minor incident on April 14, 2020 affecting Premium Email Filtering, lasting 2h 45m. The incident has been resolved; the full update timeline is below.

Started
Apr 14, 2020, 04:41 PM UTC
Resolved
Apr 14, 2020, 07:26 PM UTC
Duration
2h 45m
Detected by Pingoru
Apr 14, 2020, 04:41 PM UTC

Affected components

Premium Email Filtering

Update timeline

  1. investigating Apr 14, 2020, 04:41 PM UTC

    Hello, We're currently investigating an issue with delivery delays for customers using our Premium Email Filtering provider Proofpoint. We'll update this status as we receive updates from Proofpoint. Thanks, LuxSci Support

  2. resolved Apr 14, 2020, 07:26 PM UTC

    Hello, The issue of delayed emails through Proofpoint has been resolved at this time. Thanks, LuxSci support