LuxSci incident

Issue with LuxSci Shared Email Server rs2006.luxsci.com

Notice Resolved View vendor source →

LuxSci experienced a notice incident on December 10, 2020 affecting Hosted Email, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2020, 09:57 PM UTC
Resolved
Dec 10, 2020, 10:21 PM UTC
Duration
24m
Detected by Pingoru
Dec 10, 2020, 09:57 PM UTC

Affected components

Hosted Email

Update timeline

  1. investigating Dec 10, 2020, 09:57 PM UTC

    We are currently investigating an issue with LuxSci Shared Email Server rs2006.luxsci.com. This issue may result in intermittent connectivity issues with IMAP, POP, and SMTP for users who reside on this server. We will provide further updates as information becomes available.

  2. resolved Dec 10, 2020, 10:21 PM UTC

    We have resolved the issue with rs2006.luxsci.com. The intermittent issues were related to server performance which has now been addressed. If you have any questions regarding this issues, please open a Support Ticket in your LuxSci Account.