LuxSci experienced a major incident on October 17, 2022 affecting Shared WebMail, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Shared WebMail
Update timeline
- identified Oct 17, 2022, 07:58 PM UTC
LuxSci Is currently seeing some issues with webmail that are causing users to have problems logging In and staying connected to the site. Our Operations team is investigating the issue and we expect the problem will be resolved soon.
- resolved Oct 17, 2022, 08:30 PM UTC
The webmail issue has been resolved. All users should be able to access webmail at this time.