LuxSci experienced a minor incident on January 3, 2023 affecting Shared WebMail, lasting 34m. The incident has been resolved; the full update timeline is below.
Affected components
Shared WebMail
Update timeline
- investigating Jan 03, 2023, 08:22 PM UTC
We are experiencing an ongoing issue with a subset of our webmail servers. This issue is causing connectivity issues for some users on the affected webmail server. We will update this status once we have more information.
- resolved Jan 03, 2023, 08:56 PM UTC
Our operations team has diagnosed the issue with shared webmail. A solution was put in place and the shared webmail servers that were affected should be fully operational now.