LuxSci incident

Webmail

Major Resolved View vendor source →

LuxSci experienced a major incident on January 15, 2019 affecting Shared WebMail, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Jan 15, 2019, 07:30 PM UTC
Resolved
Jan 15, 2019, 07:53 PM UTC
Duration
23m
Detected by Pingoru
Jan 15, 2019, 07:30 PM UTC

Affected components

Shared WebMail

Update timeline

  1. investigating Jan 15, 2019, 07:30 PM UTC

    We are experiencing some technical difficulties with our LuxSci webmail services, and we are currently investigating. We will post updates here as soon as we have further information.

  2. resolved Jan 15, 2019, 07:53 PM UTC

    Webmail services are now fully operational, and no email was lost. Thank you all for your patience while we investigated and corrected this issue!