LuxSci incident

SMTP Issues on email8.luxsci.com/secure-email-8.luxsci.com

Minor Resolved View vendor source →

LuxSci experienced a minor incident on March 29, 2019 affecting LuxSci Network Infrastructure, lasting 3h 18m. The incident has been resolved; the full update timeline is below.

Started
Mar 29, 2019, 06:29 PM UTC
Resolved
Mar 29, 2019, 09:47 PM UTC
Duration
3h 18m
Detected by Pingoru
Mar 29, 2019, 06:29 PM UTC

Affected components

LuxSci Network Infrastructure

Update timeline

  1. investigating Mar 29, 2019, 06:29 PM UTC

    Our server that is behind email8.luxsci.com and secure-email-8.luxsci.com is currently experiencing SMTP issues. We are investigating the issue and will update here as soon as we have more information.

  2. investigating Mar 29, 2019, 08:35 PM UTC

    We have identified the issue affecting email8.luxsci.com as a DOS attack. We are currently working on mitigating the attack.

  3. investigating Mar 29, 2019, 09:47 PM UTC

    We have mitigated the DOS attack and the server should be functioning as normal. If you continue to have issues please contact support.

  4. resolved Mar 29, 2019, 09:47 PM UTC

    This incident has been resolved.