LuxSci incident

Issue with luxSci Email Server rs158.luxsci.com

Critical Resolved View vendor source →

LuxSci experienced a critical incident on October 10, 2019 affecting Hosted Email, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2019, 08:06 PM UTC
Resolved
Oct 10, 2019, 08:16 PM UTC
Duration
10m
Detected by Pingoru
Oct 10, 2019, 08:06 PM UTC

Affected components

Hosted Email

Update timeline

  1. investigating Oct 10, 2019, 08:06 PM UTC

    We are currently investigating an ongoing issue with LuxSci Email Server rs158.luxsci.com. Users on this server may experience issues with inbound and outbound email. We will provide more information as it becomes available.

  2. resolved Oct 10, 2019, 08:16 PM UTC

    The issue with LuxSci server rs158.luxsci.com is now resolved. If you have any questions regarding the incident, please open a ticket with our support team.