Lusha Outage History

Lusha degraded View live status →

Lusha had 20 outages in the last 2 years totaling 36h 1m of downtime — averaging 0.8 incidents per month.

There were 20 Lusha outages since August 19, 2024 totaling 36h 1m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.lusha.com

Minor July 6, 2026

Empty results from Workspace

Detected by Pingoru
Jul 06, 2026, 04:54 AM UTC
Resolved
Jul 06, 2026, 09:29 AM UTC
Duration
4h 34m
Affected: Lusha Dashboard
Timeline · 5 updates
  1. investigating Jul 06, 2026, 04:54 AM UTC

    We are currently investigating an issue where some users may see empty results when opening conversations.

  2. identified Jul 06, 2026, 05:17 AM UTC

    Our team has identified the root cause and is working on a resolution.

  3. monitoring Jul 06, 2026, 06:23 AM UTC

    The primary issue (empty results / permission errors on conversation & list views) now appears resolved. Impacted users can once again perform the operation successfully. We are keeping the incident in monitoring before calling full resolution.

  4. monitoring Jul 06, 2026, 06:25 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jul 06, 2026, 09:29 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 1, 2026

Conversational Intelligence returning 504 errors

Detected by Pingoru
Jun 01, 2026, 08:36 AM UTC
Resolved
Jun 01, 2026, 09:46 AM UTC
Duration
1h 9m
Affected: Engage
Timeline · 4 updates
  1. investigating Jun 01, 2026, 08:36 AM UTC

    We are currently investigating disruptions to CI service.

  2. identified Jun 01, 2026, 09:09 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 01, 2026, 09:14 AM UTC

    between 08:33–09:05 UTC users saw errors loading CI features (calendar, meetings, snippets); root cause was an internal routing certificate mismatch, traffic has fully recovered and we are adding monitoring to prevent recurrence.

  4. resolved Jun 01, 2026, 09:46 AM UTC

    Conversational Intelligence (EU) is fully restored — the routing issue that caused errors between 07:45–09:05 UTC has been fixed and monitoring is in place to prevent recurrence.

Read the full incident report →

Major May 13, 2026

Latency issues with API requests

Detected by Pingoru
May 13, 2026, 02:06 PM UTC
Resolved
May 13, 2026, 02:25 PM UTC
Duration
18m
Affected: Lusha API
Timeline · 3 updates
  1. identified May 13, 2026, 02:06 PM UTC

    We are currently investigating reports of increased latency and intermittent timeouts when making API requests.

  2. monitoring May 13, 2026, 02:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 13, 2026, 02:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 5, 2026

Investigating: Service Disruption in Prospecting

Detected by Pingoru
May 05, 2026, 09:59 AM UTC
Resolved
May 05, 2026, 11:07 AM UTC
Duration
1h 8m
Affected: Prospecting
Timeline · 3 updates
  1. investigating May 05, 2026, 09:59 AM UTC

    We are currently investigating an issue affecting the availability of our Prospecting service. You may experience errors or difficulties accessing this feature at this time. Our engineering team is actively looking into the root cause, and we are working to restore full service as quickly as possible. We apologize for the inconvenience and will provide another update shortly.

  2. identified May 05, 2026, 10:08 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 05, 2026, 11:07 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 21, 2026

Lusha's services are not available

Detected by Pingoru
Apr 21, 2026, 12:47 PM UTC
Resolved
Apr 21, 2026, 01:38 PM UTC
Duration
51m
Affected: PlugInProspectingLusha DashboardLusha APIEngage
Timeline · 4 updates
  1. investigating Apr 21, 2026, 12:47 PM UTC

    We are currently investigating this issue.

  2. identified Apr 21, 2026, 12:51 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 21, 2026, 12:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 21, 2026, 01:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 5, 2026

Search Services – Partial Availability

Detected by Pingoru
Jan 05, 2026, 02:09 PM UTC
Resolved
Jan 05, 2026, 04:16 PM UTC
Duration
2h 6m
Affected: PlugInProspectingLusha DashboardLusha API
Timeline · 4 updates
  1. investigating Jan 05, 2026, 02:09 PM UTC

    We are currently investigating this issue.

  2. identified Jan 05, 2026, 02:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 05, 2026, 02:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 05, 2026, 04:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical December 5, 2025

Cloudflare issues

Detected by Pingoru
Dec 05, 2025, 09:24 AM UTC
Resolved
Dec 05, 2025, 09:46 AM UTC
Duration
22m
Affected: Lusha Dashboard
Timeline · 2 updates
  1. monitoring Dec 05, 2025, 09:24 AM UTC

    Service has been restored following a widespread internet disruption. All systems are operating normally, and we continue to monitor stability.

  2. resolved Dec 05, 2025, 09:46 AM UTC

    The incident has been resolved, and all services are operating normally. We will continue monitoring to ensure stability.

Read the full incident report →

Critical November 11, 2025

Lusha Service Disruption

Detected by Pingoru
Nov 11, 2025, 09:34 AM UTC
Resolved
Nov 11, 2025, 10:18 AM UTC
Duration
44m
Affected: PlugInProspectingLusha DashboardLusha APIEngage
Timeline · 4 updates
  1. investigating Nov 11, 2025, 09:34 AM UTC

    Lusha services are currently unavailable. Details: We’re aware of an issue causing service disruption and our engineering teams are actively investigating the cause.

  2. identified Nov 11, 2025, 09:43 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 11, 2025, 09:56 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 11, 2025, 10:18 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 7, 2025

Services outage

Detected by Pingoru
Sep 07, 2025, 02:20 PM UTC
Resolved
Sep 07, 2025, 02:20 PM UTC
Duration
29s
Affected: PlugInProspectingLusha DashboardLusha APIEngage
Timeline · 2 updates
  1. monitoring Sep 07, 2025, 02:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. resolved Sep 07, 2025, 02:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 13, 2025

Lusha Dashboard Access Issue

Detected by Pingoru
Aug 13, 2025, 01:06 PM UTC
Resolved
Aug 13, 2025, 02:25 PM UTC
Duration
1h 18m
Affected: PlugInProspectingLusha Dashboard
Timeline · 3 updates
  1. investigating Aug 13, 2025, 01:06 PM UTC

    We are currently aware of an issue affecting dashboard access for some customers. Our team is actively investigating and working to resolve it as quickly as possible.

  2. monitoring Aug 13, 2025, 01:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 13, 2025, 02:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 26, 2025

Services partial outage

Detected by Pingoru
Jun 26, 2025, 09:38 AM UTC
Resolved
Jun 26, 2025, 10:15 AM UTC
Duration
36m
Affected: PlugInProspectingLusha Dashboard
Timeline · 3 updates
  1. identified Jun 26, 2025, 09:38 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jun 26, 2025, 10:01 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 26, 2025, 10:15 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 22, 2025

Investigating – Lusha.com Intermittent Availability

Detected by Pingoru
Jun 22, 2025, 05:03 PM UTC
Resolved
Jun 22, 2025, 05:26 PM UTC
Duration
23m
Affected: Lusha Website
Timeline · 4 updates
  1. identified Jun 22, 2025, 05:03 PM UTC

    We’re aware that Lusha.com is intermittently accessible. Engineering is working on a rapid fix.

  2. identified Jun 22, 2025, 05:16 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jun 22, 2025, 05:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 22, 2025, 05:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 12, 2025

Kinsta Global Outage Affecting Lusha.com

Detected by Pingoru
Jun 12, 2025, 06:29 PM UTC
Resolved
Jun 12, 2025, 08:20 PM UTC
Duration
1h 51m
Affected: Lusha Website
Timeline · 3 updates
  1. identified Jun 12, 2025, 06:29 PM UTC

    Lusha.com is unavailable because of a worldwide outage at our hosting provider, Kinsta. Our engineering teams are collaborating with Kinsta to restore service swiftly

  2. identified Jun 12, 2025, 07:37 PM UTC

    Kinsta has indicated they have identified the issue. We are awaiting confirmation as to when service will be restored to the services affecting our integration. We appreciate your continued patience while this issue is resolved.

  3. resolved Jun 12, 2025, 08:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 1, 2025

Lusha.com is not available

Detected by Pingoru
Apr 01, 2025, 08:32 AM UTC
Resolved
Apr 01, 2025, 08:35 AM UTC
Duration
2m
Affected: Lusha Website
Timeline · 2 updates
  1. monitoring Apr 01, 2025, 08:32 AM UTC

    There’s scheduled maintenance happening with our hosting provider. Lusha.com will return in about 30 to 50 minutes.

  2. resolved Apr 01, 2025, 08:35 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 19, 2025

services outage

Detected by Pingoru
Mar 19, 2025, 03:07 PM UTC
Resolved
Mar 19, 2025, 03:32 PM UTC
Duration
24m
Affected: PlugInProspectingLusha Dashboard
Timeline · 4 updates
  1. investigating Mar 19, 2025, 03:07 PM UTC

    We are currently investigating this issue.

  2. identified Mar 19, 2025, 03:12 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 19, 2025, 03:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 19, 2025, 03:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 13, 2025

Login with username/password issue

Detected by Pingoru
Jan 13, 2025, 05:25 PM UTC
Resolved
Jan 14, 2025, 08:33 AM UTC
Duration
15h 7m
Affected: PlugInProspectingLusha Dashboard
Timeline · 4 updates
  1. investigating Jan 13, 2025, 05:25 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 13, 2025, 05:34 PM UTC

    We are continuing to investigate this issue.

  3. identified Jan 13, 2025, 07:27 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Jan 14, 2025, 08:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 19, 2024

Services unavailable

Detected by Pingoru
Dec 19, 2024, 06:17 AM UTC
Resolved
Dec 19, 2024, 06:46 AM UTC
Duration
28m
Affected: PlugInProspectingLusha Dashboard
Timeline · 3 updates
  1. identified Dec 19, 2024, 06:17 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Dec 19, 2024, 06:35 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 19, 2024, 06:46 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 24, 2024

Service Performance Degradation - Under Investigation

Detected by Pingoru
Sep 24, 2024, 10:19 AM UTC
Resolved
Sep 24, 2024, 10:46 AM UTC
Duration
26m
Affected: PlugInProspectingLusha Dashboard
Timeline · 3 updates
  1. investigating Sep 24, 2024, 10:19 AM UTC

    We are currently experiencing reduced performance in some of our services. Our team is actively working to resolve the issue and restore full functionality as quickly as possible. We apologize for any inconvenience this may cause and will provide further updates as we progress. Thank you for your understanding and patience. Sincerely, The Lusha Team

  2. identified Sep 24, 2024, 10:44 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 24, 2024, 10:46 AM UTC

    This incident has been resolved.

Read the full incident report →

Major August 29, 2024

Services partial outage - Prospecting

Detected by Pingoru
Aug 29, 2024, 09:30 AM UTC
Resolved
Aug 29, 2024, 12:57 PM UTC
Duration
3h 27m
Affected: ProspectingLusha Dashboard
Timeline · 4 updates
  1. investigating Aug 29, 2024, 09:30 AM UTC

    We are currently investigating this issue.

  2. identified Aug 29, 2024, 10:29 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 29, 2024, 10:44 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 29, 2024, 12:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 19, 2024

services outage - CRM Enrichment

Detected by Pingoru
Aug 19, 2024, 12:34 PM UTC
Resolved
Aug 19, 2024, 01:10 PM UTC
Duration
36m
Affected: Lusha Dashboard
Timeline · 4 updates
  1. investigating Aug 19, 2024, 12:34 PM UTC

    We are currently investigating this issue.

  2. identified Aug 19, 2024, 12:35 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 19, 2024, 01:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 19, 2024, 04:12 PM UTC

    This incident has been resolved.

Read the full incident report →