Empty results from Workspace
Timeline · 5 updates
- investigating Jul 06, 2026, 04:54 AM UTC
We are currently investigating an issue where some users may see empty results when opening conversations.
- identified Jul 06, 2026, 05:17 AM UTC
Our team has identified the root cause and is working on a resolution.
- monitoring Jul 06, 2026, 06:23 AM UTC
The primary issue (empty results / permission errors on conversation & list views) now appears resolved. Impacted users can once again perform the operation successfully. We are keeping the incident in monitoring before calling full resolution.
- monitoring Jul 06, 2026, 06:25 AM UTC
We are continuing to monitor for any further issues.
- resolved Jul 06, 2026, 09:29 AM UTC
This incident has been resolved.