Lusha Outage History

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Lusha had 9 outages in the last 2 years totaling 8h 0m of downtime — averaging 0.4 incidents per month.

There were 9 Lusha outages since August 13, 2025 totaling 8h 0m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.lusha.com

Critical June 1, 2026

Conversational Intelligence returning 504 errors

Detected by Pingoru
Jun 01, 2026, 08:36 AM UTC
Resolved
Jun 01, 2026, 09:46 AM UTC
Duration
1h 9m
Affected: Engage
Timeline · 4 updates
  1. investigating Jun 01, 2026, 08:36 AM UTC

    We are currently investigating disruptions to CI service.

  2. identified Jun 01, 2026, 09:09 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 01, 2026, 09:14 AM UTC

    between 08:33–09:05 UTC users saw errors loading CI features (calendar, meetings, snippets); root cause was an internal routing certificate mismatch, traffic has fully recovered and we are adding monitoring to prevent recurrence.

  4. resolved Jun 01, 2026, 09:46 AM UTC

    Conversational Intelligence (EU) is fully restored — the routing issue that caused errors between 07:45–09:05 UTC has been fixed and monitoring is in place to prevent recurrence.

Read the full incident report →

Major May 13, 2026

Latency issues with API requests

Detected by Pingoru
May 13, 2026, 02:06 PM UTC
Resolved
May 13, 2026, 02:25 PM UTC
Duration
18m
Affected: Lusha API
Timeline · 3 updates
  1. identified May 13, 2026, 02:06 PM UTC

    We are currently investigating reports of increased latency and intermittent timeouts when making API requests.

  2. monitoring May 13, 2026, 02:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 13, 2026, 02:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 5, 2026

Investigating: Service Disruption in Prospecting

Detected by Pingoru
May 05, 2026, 09:59 AM UTC
Resolved
May 05, 2026, 11:07 AM UTC
Duration
1h 8m
Affected: Prospecting
Timeline · 3 updates
  1. investigating May 05, 2026, 09:59 AM UTC

    We are currently investigating an issue affecting the availability of our Prospecting service. You may experience errors or difficulties accessing this feature at this time. Our engineering team is actively looking into the root cause, and we are working to restore full service as quickly as possible. We apologize for the inconvenience and will provide another update shortly.

  2. identified May 05, 2026, 10:08 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 05, 2026, 11:07 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 21, 2026

Lusha's services are not available

Detected by Pingoru
Apr 21, 2026, 12:47 PM UTC
Resolved
Apr 21, 2026, 01:38 PM UTC
Duration
51m
Affected: PlugInProspectingLusha DashboardLusha APIEngage
Timeline · 4 updates
  1. investigating Apr 21, 2026, 12:47 PM UTC

    We are currently investigating this issue.

  2. identified Apr 21, 2026, 12:51 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 21, 2026, 12:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 21, 2026, 01:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 5, 2026

Search Services – Partial Availability

Detected by Pingoru
Jan 05, 2026, 02:09 PM UTC
Resolved
Jan 05, 2026, 04:16 PM UTC
Duration
2h 6m
Affected: PlugInProspectingLusha DashboardLusha API
Timeline · 4 updates
  1. investigating Jan 05, 2026, 02:09 PM UTC

    We are currently investigating this issue.

  2. identified Jan 05, 2026, 02:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 05, 2026, 02:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 05, 2026, 04:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical December 5, 2025

Cloudflare issues

Detected by Pingoru
Dec 05, 2025, 09:24 AM UTC
Resolved
Dec 05, 2025, 09:46 AM UTC
Duration
22m
Affected: Lusha Dashboard
Timeline · 2 updates
  1. monitoring Dec 05, 2025, 09:24 AM UTC

    Service has been restored following a widespread internet disruption. All systems are operating normally, and we continue to monitor stability.

  2. resolved Dec 05, 2025, 09:46 AM UTC

    The incident has been resolved, and all services are operating normally. We will continue monitoring to ensure stability.

Read the full incident report →

Critical November 11, 2025

Lusha Service Disruption

Detected by Pingoru
Nov 11, 2025, 09:34 AM UTC
Resolved
Nov 11, 2025, 10:18 AM UTC
Duration
44m
Affected: PlugInProspectingLusha DashboardLusha APIEngage
Timeline · 4 updates
  1. investigating Nov 11, 2025, 09:34 AM UTC

    Lusha services are currently unavailable. Details: We’re aware of an issue causing service disruption and our engineering teams are actively investigating the cause.

  2. identified Nov 11, 2025, 09:43 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 11, 2025, 09:56 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 11, 2025, 10:18 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 7, 2025

Services outage

Detected by Pingoru
Sep 07, 2025, 02:20 PM UTC
Resolved
Sep 07, 2025, 02:20 PM UTC
Duration
29s
Affected: PlugInProspectingLusha DashboardLusha APIEngage
Timeline · 2 updates
  1. monitoring Sep 07, 2025, 02:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. resolved Sep 07, 2025, 02:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 13, 2025

Lusha Dashboard Access Issue

Detected by Pingoru
Aug 13, 2025, 01:06 PM UTC
Resolved
Aug 13, 2025, 02:25 PM UTC
Duration
1h 18m
Affected: PlugInProspectingLusha Dashboard
Timeline · 3 updates
  1. investigating Aug 13, 2025, 01:06 PM UTC

    We are currently aware of an issue affecting dashboard access for some customers. Our team is actively investigating and working to resolve it as quickly as possible.

  2. monitoring Aug 13, 2025, 01:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 13, 2025, 02:25 PM UTC

    This incident has been resolved.

Read the full incident report →