Lusha incident

Delays in the Credit System

Minor Resolved View vendor source →

Lusha experienced a minor incident on June 26, 2023 affecting PlugIn, lasting 14h 9m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2023, 05:06 PM UTC
Resolved
Jun 27, 2023, 07:16 AM UTC
Duration
14h 9m
Detected by Pingoru
Jun 26, 2023, 05:06 PM UTC

Affected components

PlugIn

Update timeline

  1. investigating Jun 26, 2023, 05:06 PM UTC

    We are currently experiencing some delays in our credit system. We are working to solve this issue ASAP.

  2. identified Jun 26, 2023, 05:42 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jun 27, 2023, 04:22 AM UTC

    We have found the reason that delays the slowness and will release a fix in the next few hours

  4. monitoring Jun 27, 2023, 06:58 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 27, 2023, 07:16 AM UTC

    This incident has been resolved.