Luminary incident

OpenAI API error rates are elevated

Major Ongoing View vendor source →

Luminary is currently experiencing a major incident affecting Application, which began 21d ago. The vendor's full update timeline is below.

Started
Sep 18, 2026, 11:38 AM UTC
Resolved
Ongoing
Duration
● 21d 4h
Detected by Pingoru
Sep 18, 2026, 11:38 AM UTC

Affected components

Application

Update timeline

  1. investigating Sep 17, 2026, 09:36 PM UTC

    Status: Investigating OpenAI is reporting elevated error rates across all models via the API, which will likely impact Luminary users despite built-in retries. We're currently investigating. Affected components Application (Degraded performance)

  2. monitoring Sep 17, 2026, 09:50 PM UTC

    Status: Monitoring Error rates have recovered, and we are continuing to monitor performance. Affected components Application (Operational)

  3. monitoring Sep 18, 2026, 11:38 AM UTC

    Status: Monitoring We are confident this will not regress. Affected components Application (Operational)