Lumin incident

Some customers are experiencing an issue accessing documents stored in Lumin folders

Major Resolved

Lumin experienced a major incident on August 3, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2026, 04:20 AM UTC
Resolved
Apr 28, 2023, 03:31 AM UTC
Duration
—
Detected by Pingoru
Aug 03, 2026, 04:20 AM UTC

Update timeline

  1. resolved Aug 03, 2026, 04:20 AM UTC

    This incident has been resolved. All systems are operational

  2. investigating Aug 03, 2026, 04:20 AM UTC

    Some customers are currently experiencing an issue accessing Lumin folders. We are aware of this issue and aim to resolve it as soon as possible.

  3. investigating Aug 03, 2026, 04:20 AM UTC

    We are continuing to investigate this issue.