Lumin incident

Lumin Authentication Systems are down

Critical Resolved

Lumin experienced a critical incident on October 30, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2024, 11:44 AM UTC
Resolved
Oct 30, 2024, 11:44 AM UTC
Duration
—
Detected by Pingoru
Oct 30, 2024, 11:44 AM UTC

Update timeline

  1. investigating Aug 03, 2026, 04:20 AM UTC

    We have had reports that some customers can not sign into Lumin. We have identified that this issue is caused by downtime from a Lumin partner. We are sorry for the inconvenience. We will provide an update soon

  2. investigating Aug 03, 2026, 04:20 AM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 03, 2026, 04:20 AM UTC

    This incident has been resolved.