Lumigo incident

Logs ingestion issue

Minor Resolved View vendor source →

Lumigo experienced a minor incident on May 10, 2022 affecting Web Application and Metrics, lasting 2h 25m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2022, 03:00 AM UTC
Resolved
May 10, 2022, 05:26 AM UTC
Duration
2h 25m
Detected by Pingoru
May 10, 2022, 03:00 AM UTC

Affected components

Web ApplicationMetrics

Update timeline

  1. identified May 10, 2022, 04:40 AM UTC

    We have identified an issue with log ingestion in the last hour, which prevents errors from being retrieved from logs. It also affects metrics. There is no Data loss

  2. identified May 10, 2022, 04:41 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified May 10, 2022, 04:48 AM UTC

    We are working on fixing a log ingestion issue that started at 6 AM IDT and prevents errors from being retrieved from logs. Metrics are also affected.

  4. monitoring May 10, 2022, 05:16 AM UTC

    We have implemented a fix, and metrics are recovering.

  5. resolved May 10, 2022, 05:26 AM UTC

    This incident has been resolved.