Lumigo experienced a major incident on May 27, 2022 affecting Metrics, lasting 1h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Metrics
Update timeline
- identified May 27, 2022, 09:39 AM UTC
We have a delay in our log ingestion. The delay is around 100 minutes now. We are working to solve the issue You could see delays in insights coming from logs, such as: Time outs Out of Memory Delays in metrics There is no data loss
- identified May 27, 2022, 10:01 AM UTC
We are continuing to work on a fix for this issue.
- identified May 27, 2022, 10:14 AM UTC
Delays are improving, work continues to fix the issue
- monitoring May 27, 2022, 10:37 AM UTC
The Lumigo platform is fully operational.
- monitoring May 27, 2022, 10:38 AM UTC
We are continuing to monitor for any further issues.
- resolved May 27, 2022, 11:20 AM UTC
This incident has been resolved.