Lumigo incident

Delayed Logs

Major Resolved View vendor source →

Lumigo experienced a major incident on June 24, 2022 affecting Alerts/Notifications and Tracer and 1 more component, lasting 2h 45m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2022, 05:34 AM UTC
Resolved
Jun 24, 2022, 08:20 AM UTC
Duration
2h 45m
Detected by Pingoru
Jun 24, 2022, 05:34 AM UTC

Affected components

Alerts/NotificationsTracerMetricsLogs

Update timeline

  1. identified Jun 24, 2022, 05:34 AM UTC

    We have encountered an issue with logs ingestion in the last hour, we are working to resolve it

  2. identified Jun 24, 2022, 05:59 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jun 24, 2022, 06:05 AM UTC

    We are continuing to work on a fix for this issue.

  4. investigating Jun 24, 2022, 06:29 AM UTC

    We are investigating the issue

  5. identified Jun 24, 2022, 06:48 AM UTC

    The issue has been identified and a fix is being implemented.

  6. identified Jun 24, 2022, 07:09 AM UTC

    We are seeing a nice recovery in logs digestion.

  7. monitoring Jun 24, 2022, 08:06 AM UTC

    The delay in logs has almost fully recovered, and we continue to monitor

  8. monitoring Jun 24, 2022, 08:13 AM UTC

    Lumigo is now fully operational. We will continue to monitor for any further issues.

  9. resolved Jun 24, 2022, 08:20 AM UTC

    This incident has been resolved.