Lumigo incident

Login issue

Major Resolved View vendor source →

Lumigo experienced a major incident on September 28, 2022 affecting Web Application and Metrics, lasting 10h 59m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2022, 05:08 PM UTC
Resolved
Sep 29, 2022, 04:07 AM UTC
Duration
10h 59m
Detected by Pingoru
Sep 28, 2022, 05:08 PM UTC

Affected components

Web ApplicationMetrics

Update timeline

  1. investigating Sep 28, 2022, 05:08 PM UTC

    We are experiencing some issues on our side that may prevent users from logging in or viewing data in lumigo. Our dev team is on it.

  2. identified Sep 28, 2022, 05:32 PM UTC

    It has been identified that AWS experiences issues that affect lumigo. Our team is working with AWS to resolve the issue.

  3. monitoring Sep 28, 2022, 08:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 29, 2022, 04:07 AM UTC

    This incident has been resolved.