Lumigo incident

Delayed Logs Investigating

Minor Resolved View vendor source →

Lumigo experienced a minor incident on January 29, 2023 affecting Web Application and Logs, lasting 3h 44m. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2023, 04:43 PM UTC
Resolved
Jan 29, 2023, 08:27 PM UTC
Duration
3h 44m
Detected by Pingoru
Jan 29, 2023, 04:43 PM UTC

Affected components

Web ApplicationLogs

Update timeline

  1. investigating Jan 29, 2023, 04:43 PM UTC

    Some of our customers are not seeing new logs we are currently investigating the issue

  2. identified Jan 29, 2023, 05:28 PM UTC

    We are experiencing technical issues with logs, and it may take longer than usual to ingest

  3. monitoring Jan 29, 2023, 07:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 29, 2023, 08:27 PM UTC

    This incident has been resolved.