Lumia Security experienced a minor incident on April 20, 2026 affecting app.us.lumiasecurity.com, lasting 1h 38m. The incident has been resolved; the full update timeline is below.
Affected components
app.us.lumiasecurity.com
Update timeline
- investigating Apr 20, 2026, 01:28 PM UTC
We are investigating reports of increased latency and timeouts of the proxy service for certain customers.
- resolved Apr 20, 2026, 03:06 PM UTC
The service has been stabilized and returned to normal operation. During the disruption, some requests were not processed and users may have experienced increased latency. We have mitigated the issue and are continuing to investigate and implement improvements to prevent similar incidents in the future.