Lumere incident

Downtime event 2019-05-30

Critical Resolved View vendor source →

Lumere experienced a critical incident on May 30, 2019 affecting Web Application and Background Tasks, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2019, 04:39 PM UTC
Resolved
May 30, 2019, 05:26 PM UTC
Duration
47m
Detected by Pingoru
May 30, 2019, 04:39 PM UTC

Affected components

Web ApplicationBackground Tasks

Update timeline

  1. identified May 30, 2019, 04:39 PM UTC

    We are currently experiencing an application/infrastructure issue, and are working to restore normal operation. The problem has been identified and a fix is being deployed. Service should be restored momentarily.

  2. resolved May 30, 2019, 05:26 PM UTC

    This incident has been resolved.