Lumere experienced a minor incident on February 28, 2017, lasting 4h 12m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Feb 28, 2017, 06:02 PM UTC
Amazon is reporting increased error rates with S3. Site performance will be negatively impacted and pages will not display properly. We are monitoring the situation and will provide updates as they become available.
- monitoring Feb 28, 2017, 07:30 PM UTC
Amazon is continuing work to remediate the availability issues for AWS S3. See https://status.aws.amazon.com/ for details. We will continue to monitor the situation and provide updates.
- monitoring Feb 28, 2017, 09:03 PM UTC
S3 is starting to recover for object retrievals, listing and deletions. The site should start appearing normally now. Amazon continues to work on recovery for adding new objects, meaning document uploads/sharing will still be broken on our site.
- resolved Feb 28, 2017, 10:14 PM UTC
Amazon states the issues with S3 are fixed and services are now functioning normally.