Lucky Orange experienced a major incident on May 11, 2022 affecting Realtime + Presence, lasting 2h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Realtime + Presence
Update timeline
- investigating May 11, 2022, 02:06 PM UTC
We are investigating an issue where some customers may experiene a disruption in their realtime connect. This may affect live visitors, chat, online status, and realtime sync functionality.
- resolved May 11, 2022, 04:17 PM UTC
This incident has been resolved. Thank you for your patience as we worked through this issue.